Flexible Approach
We use an agile development methodology, which provides total
control over the working process and significantly reduces risks by
efficiently organizing the work of programming teams and direct
communication between the client and the developer. Entrust the job
to professionals, and it will be done diligently and on time.
Our Mission
Our mission is to strive for excellence at every stage of our
work.
Our principles are teamwork, minimal bureaucracy, creative freedom,
and common sense.
Young Talents
Recognizing the crucial role of the IT industry in developing
digital potential, we pay special attention to training new talents
by involving talented young people in our work. Participating in the
development of simple programs side by side with professionals,
novice programmers gain invaluable experience, eventually
transitioning to more complex problem-solving. We ensure the
development of our company's human resources, smooth project
implementation, and contribute to the creation of a national pool of
programming specialists.
Technical Support
We maintain close communication with our clients at every stage of
project implementation - approving each step and discussing
alternative options. We provide technical support services after the
project's launch to ensure seamless product operation. Upon the
client's request, we prepare updates, make refinements, and
implement new features.
НOUR HISTORY
Our company was founded by a group of like-minded friends with
ambitious plans, backed by high qualifications, rich experience in
digital transformation projects, a passion for technical
innovations, and an irresistible desire to be part of the digital
revolution in the financial sector of Kazakhstan, being one of the
main drivers of the country's economic growth. Our ultimate goal is
to create software or mobile applications that will become popular
due to their user-friendliness, even for those not well-versed in
digital technologies, and that will provide significant economic
benefits to our clients.
READY SOLUTION: CRM SYSTEM
Automating financial business processes promotes more efficient
customer dialogue, coordinated interaction among different departments
of the company, and helps avoid errors at work. All data needed to
work with a client is accessible through one window - no need to
hurriedly switch from one program to another. In the program we
developed for Kreditomat.kz, each department and/or user has a
specific access level assigned to them. Requests received within the
system can be processed by a particular department or, if necessary,
transferred to another department. And this is just a small part of
the advantages of the CRM system.
When a call comes in from a client, the CRM system offers...
Authorized personnel can...
The collections department gains access to data on upcoming
repayments...
A separate tab "Loans" allows tracking the dynamics of...
Specially designated employees of the company gain access to...
The company's accounting department can track real-time...
Creating a unified borrower database. Forming a complete customer
profile...
Loan processing and issuance take only 1 minute...
READY SOLUTION: CRM SYSTEM
Automating financial business processes promotes more efficient
customer dialogue, coordinated interaction among different departments
of the company, and helps avoid errors at work. All data needed to
work with a client is accessible through one window - no need to
hurriedly switch from one program to another. In the program we
developed for Kreditomat.kz, each department and/or user has a
specific access level assigned to them. Requests received within the
system can be processed by a particular department or, if necessary,
transferred to another department. And this is just a small part of
the advantages of the CRM system.
When a call comes in from a client, the CRM system offers...
Authorized personnel can...
The collections department gains access to data on upcoming
repayments...
A separate tab "Loans" allows tracking the dynamics of...
Specially designated employees of the company gain access to...
The company's accounting department can track real-time...
Creating a unified borrower database. Forming a complete
customer profile...
Loan processing and issuance take only 1 minute...
SECURITY
A flexible access management system allows for building a clear
hierarchy considering the organizational structure of a specific
company. All operations occurring within the system are recorded in
the system log, allowing monitoring of all events. Backup of all
actions, and storing all files in encrypted form, ensure protection
against both external and internal interference with the system's
operation.
IMPLEMENTATION STAGES OF THE NEW PROJECT
The new system should work most efficiently. To achieve this, it needs
to be specifically tailored to the goals of your business. To avoid
significant rework and additional costs in the future, you need to
clearly define your expectations and capabilities to determine the
concept and all significant details of the project.
Creating a Layout
To develop a CRM system that is simple, user-friendly, and
optimally organizes all the working processes within the system,
we will need a detailed brief from you. As a result, a database
layout will be created, serving as the basis for the program's
development.
Field Analysis
A CRM system can have an unlimited number of fields. To avoid
overloading the system with information, it is essential to
determine the functional capabilities that the software will
perform. This will allow for the creation of a CRM system that
generates and stores valuable information for the company and
addresses current issues effectively.
Creating a Mirrored Display of Business Processes
It is recommended to prefer a solid interface that is easy to
use. At this stage, the tools and services that will be
beneficial to your company are determined, as well as which
processes to automate and how to optimize the workflow.
Testing
During the testing process of the CRM system,
special attention is given to the following aspects:
1) Information accuracy. The correct configuration of customer
information management is verified.
2) Functionality. All functional ranges used in the software
work consistently.
3) System performance. Performance testing helps assess the
current level of software operability.
4) Security. Any CRM system must meet the most modern
requirements for data storage security.
Implementation and Technical Configuration of the System
At this stage, the system is implemented, and its parameters are
configured to suit your company. Users are created, and access
rights are determined.
Training
To maximize the effect of implementing the CRM system, it is
essential for all your employees to follow the CRM methodology.
We will provide training on administering the system, using the
analytics section, and other necessary tools.
Technical Support
The final stage is a one-month support period, during which we
assist clients through chat, answering any questions they may
have.
FINAL RESULT
In the end, the client receives a CRM system that automates loan
processing, repayment monitoring, and collection of overdue debt. The
system allows automating the loan application and issuance process,
handling overdue debt with an individual approach to different
borrower categories. Escalation measures are provided, ranging from
polite reminders to strong demands for debt repayment. The system
enhances transparency and manageability of all processes, making them
more efficient.
Incorporating Changes
It is crucial that the CRM system can be adjusted to suit the
company's needs. Every business evolves to keep up with the
times. Be prepared to regularly update modules and processes
within your CRM system.
Stable 24/7 Performance
We conduct module and manual testing, check code quality, and
test system performance under maximum loads to ensure a 100%
error-free operation.
Guaranteed Compensation
We offer a refund if the systems or software developed by us
do not meet the stated quality.
Fixed Cost for Agreed Scope of Work
The scope of work for a specific project and its cost are
specified in the contract, with the cost remaining unchanged
within the contract.
Confidentiality
As we typically gain access to confidential client information
during project work, we are ready to sign a nondisclosure
agreement with you.
Competitive Pricing
We operate in the national currency without being tied to the
dollar or euro.
SOCIAL ROLE
The significance of the IT industry in the modern world cannot be
overstated. We understand how crucial the development of Kazakhstan's
digital potential is and how detrimental the emigration of young
talents, who cannot find adequate application for their skills, can be
for the country's future.
That is why we involve aspiring IT specialists in our work while
nurturing plans to create and implement grand projects that will
undoubtedly capture the attention of the new generation of daring and
ambitious coders.
Our tasks in the social sphere:
Encouraging our own employees to share their expertise with
young specialists
Organizing internships and training programs for students in
relevant educational institutions
Motivating employees to participate in parallel social projects
aimed at teaching programming to young people and creating
special applications for people with disabilities
Collaborating with relevant universities
Feeling overwhelmed? Running on autopilot without passion? No time and
energy for business development?
We will help you automate the entire process, freeing you from
monotonous and uninteresting tasks, and instead, providing you with
the opportunity to bring your boldest business plans to life.
Share your ideas with us, and together we will develop a plan and
implementation options.
